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</html><thumbnail_url>https://www.teresacolaneri.com/blog/wp-content/uploads/2020/07/handshake.jpg</thumbnail_url><thumbnail_width>800</thumbnail_width><thumbnail_height>533</thumbnail_height><description>90% of all management problems are caused by miscommunication &#x2014; Dale Carnegie When you consider it, communication often occurs first at a feeling level. Becoming more aware and present elevates our ability to perceive more clearly and make different choices that drive win win outcomes. What tools do you use to elevate your awareness and drive win win outcomes ? One of the fundamental tools used in the Coaching and Consulting, Courageous Leadership Platform for driving win win outcomes is from the conversational intelligence framework.</description></oembed>
